Frequently Asked Questions
Orders & Shipping
How long does processing take?
Orders typically ship within 1-3 business days. During peak seasons (November-January), please allow 3-5 business days for processing.
What shipping options are available?
- Standard (5-7 business days) – $7.95
- Expedited (2-3 business days) – $14.95
- Express (1-2 business days) – $24.95
Free shipping on orders over $75
Do you ship internationally?
Yes! International delivery takes 10-21 business days. Customers are responsible for all customs/duties.
Returns & Exchanges
What’s your return policy?
- 30-day return window
- Items must be unworn with tags attached
- Original packaging required
How do I start a return?
- Log in to your trendsplussize.com account
- Select “Order History”
- Click “Return Items” and follow instructions
When will I get my refund?
Refunds process within 7-10 business days after we receive your return.
Sizing & Fit
How do I find my size?
Each product page includes:
- Detailed size charts
- Fit recommendations
- Model measurements
What if my size is out of stock?
Sign up for restock notifications on the product page.
Payments & Discounts
What payment methods do you accept?
- All major credit/debit cards
- PayPal
- Afterpay/Klarna
How do I apply a promo code?
Enter codes at checkout. Only one code per order.
Account Help
How do I reset my password?
Click “Forgot Password” on the login page to receive reset instructions.
Can I merge multiple accounts?
For security reasons, account merging isn’t available. Please contact us to consolidate orders.
Product Care
How should I wash my items?
Most garments require:
- Cold water wash
- Gentle cycle
- Lay flat to dry
- Low iron if needed
What about special fabrics?
Check individual care labels for leather, lace, or delicate items.
Need More Help?
Visit our Help Center or use the contact form for additional assistance.